JJ wrote:This is what you expected to see on the 1st of Dec:
a) start of sales of all sorts of spare parts listed as "coming soon"
http://www.abike-shop.com/abike_parts.htm
This is what you expected to see after the mid of Dec:
b) reopening sale of A-bike
https://www2.abike-shop.com/abike_backorder_enquiry.htm
Now, what can we see?
a) Even only one of the spare parts is NOT on sale, including tires and tubes. Does he want to tell us to ride A-bike without any flat tire for this long?
b) There has NOT been any message from the shop to a customer who back ordered.
Besides, he is said to have been to a foregin country for the last whole week, making an excuse that his absense is to join a business show there.
We can see that he avoided his responsibility to respond to customers requests and inruiries during the period. Actually I have not got his response for over ten days by now!
What a wonderful shop!!
Is he reading here?
The web has just been updated!
It claims "Christmas Special Offer" now.
When you start from http://www.abike-shop.com/ to move http://www.abike-shop.com/abike_eshop.htm, however, you still see the old "back order" page.
You need to follow the sequence from https://www2.abike-shop.com/ to https://www2.abike-shop.com/abike_eshop.htm to see the new page for ordering.
(a good example of chaotic status of the shop)
Even with the price and a special chiristmas offer of free T-shirt, I do not advise any of you to use this shop, because of the following reasons:
a) The shop has not complied with almost every possible promise it had made by itself. The only exception was that it "somehow" managed to ship geniune A-bikes in hands of its customers, but not in time in most cases.
b) The shop now responds rarely to customers inquires and requests. Even if it does, the responses are just "putting off" things over weeks and just meaningless ones.
c) The shop has not started to sell spare parts and accessories even it claimed to do without shipping fee, which is crucial for you to keep A-bike running.
d) The repairperson at the shop seemed to be a layperson, in that he sent back a spare part of a wheel with some scracthes on it, which clearly suggests it was removed from already assembled A-bike without much care. And this is the best service we could get at the shop right at this moment, if any. In some cases, you have to wait till he comes back from a trip!
e) As already shown here, some of its responses do not make sense at all, either in grammar or in meaning. This causes really frustrating situation after purchase. Unthoughtful excuses of lateness accelerate this as well.
f) ...want to hear more??? I do not think so.
